Bo Dietrick
The Robert Dietrick Company is an industrial solutions provider, but we also seek to be a CUSTOMER solutions provider. We are constantly seeking ways to make the experiences that a customer has with RDC the best that they can be – in person at your facility, over the phone, and digitally. To do this more effectively, we are pleased to announce the launch of the RDC Customer Portal v1.0!
Today, customers can now log in to a secure host linked from the www.rd-co.com homepage by clicking the “Customer Portal” link in the top right hand corner. This first version will allow customers to pay their bills by ACH or credit card, as well as review current and historic invoicing. This technology is presented in partnership with PNC bank.
Future versions of the Customer Portal will include equipment specific to a facility, warranty information, and service and maintenance history. Eventually, we hope to allow customers to request service on a specific asset from within their account! Keep an eye out for future announcements regarding Customer Portal enhancements.
If you have questions about the RDC Customer Portal, please reach out to our Accounts Receivable department at ar@rd-co.com.